Empowering Mobility & Safety for All

Your Family Is Our Family
Compassionate Door-to-Door Medical Transportation

At Tejeddine Direct Care Services LLC, we provide compassionate, reliable, door-to-door non-emergency medical transportation designed to support every rider with dignity and comfort across Greater Philadelphia.

ADA Compliant Fleet
4-Point Wheelchair Tie-Down
Door-to-Door Escort
Penn Medicine & Jefferson Health
Chief Executive Officer of Tejeddine Direct Care Services LLC
Leadership & Vision

Message from the CEO

Tejeddine Direct Care Services LLC

“Empowering mobility and safety for all is not just our motto—it is our personal promise to every family we serve. When you ride with us, you are family.”

More Than a Ride —
We're Family

At Tejeddine Direct Care Services LLC, we provide compassionate, reliable, door-to-door non-emergency medical transportation designed to support every rider with dignity and comfort.

Founded with a deep commitment to patient care, dignity, and safety, our Philadelphia team provides Non-Emergency Medical Transportation (NEMT) that families and healthcare facilities trust. We understand that getting to a medical appointment can be stressful — especially for elderly individuals, post-surgery patients, and individuals with disabilities.

That's why every member of our team — from our CPR/First-Aid certified drivers to our dedicated dispatch coordinators — is trained to treat each passenger as a valued member of our own family. We take the time to ensure you feel safe, steady, and cared for throughout your journey.

5,000+ Safe Rides Completed
100% ADA Compliant Fleet
4.9★ Family Rating

The Door-to-Door NEMT Experience

At Tejeddine Direct Care Services LLC, we provide compassionate, reliable, door-to-door non-emergency medical transportation designed to support every rider with dignity and comfort.

Step 01

🚪 Pickup & Departure

At-the-door greeting with dignified boarding

Your driver arrives at your home and comes directly to your door. If you use a wheelchair, they guide you safely onto the ramp or lift, secure your chair using a 4-point tie-down system, and ensure you’re comfortably buckled in. Every step is handled with patience and respect.

Doorstep Arrival Hydraulic Lift / Ramp 4-Point Tie-Down System Patient & Respectful
Step 02

🚐 Specialized, Accessible Vehicles

ADA-compliant vans built for ease and stability

Our fleet includes ADA-compliant vans and modified vehicles designed to meet the needs of riders with mobility challenges, post-surgery limitations, or assistive equipment.

  • Spacious interiors for effortless wheelchair and assistive gear clearance
  • Smooth, stable rides engineered for post-operative recovery comfort
  • Climate-controlled comfort personalized to keep you relaxed
ADA-Compliant Vans Post-Surgery Care Assistive Equipment
Step 03

❤️ Personalized, Compassionate Care

Attentive support tailored to your medical needs

Our drivers are trained to support a wide range of needs. They take the time to ensure you feel safe, steady, and cared for throughout the entire ride.

  • Mobility assistance — safe guidance from chair transfers to doorways
  • Oxygen tank handling — trained securing and upright transit safety
  • Visual or cognitive impairments — patient, clear, reassuring guidance
Mobility Assistance Oxygen Tank Trained Cognitive Support
Step 04

📡 Communication & Comfort

Continuous dispatch connection & total privacy

Drivers stay in contact with dispatch to avoid delays and ensure timely arrival. They adjust the temperature, check in on your comfort, and maintain a calm, reassuring environment.

Your privacy is always protected. Any paperwork or personal information is handled discreetly and respectfully in full alignment with confidentiality standards.

Dispatch Coordination Climate Adjusted Protected Privacy
Step 05

🏥 Arrival & Appointment Support

Direct personal escort to reception & check-in

Upon reaching your destination—whether it’s Penn Medicine University City, Jefferson Health, or another Philadelphia facility—your driver assists you out of the vehicle and escorts you to the check-in desk or waiting area.

Penn Medicine Univ. City Jefferson Health Check-In Desk Escort Waiting Area Support
Step 06

🔄 Coordinated Return Trips

Flexible scheduling for a stress-free ride home

You can schedule your return ride in advance with your driver, or simply contact dispatch when your appointment is wrapping up. We make sure your trip home is just as smooth and supportive as your trip there.

Advance Booking Call When Done Dispatch Smooth Ride Home
Compassionate NEMT driver assisting a passenger in a wheelchair onto the hydraulic lift ramp
Patience & Safety

Doorstep Wheelchair & Lift Assistance

Equipped with commercial hydraulic lifts and certified 4-point tie-down systems.

Driver warmly escorting a patient to the hospital check-in desk at Penn Medicine / Jefferson Health
Appointment Support

Direct Check-In Desk Escort

We don't leave you at the curb. Your driver walks you directly into your clinic reception area.

Our Specialized Services

Specialized non-emergency medical transportation designed with your comfort, safety, and dignity in mind.

Wheelchair Accessible Transportation

Our specialized vans are equipped with state-of-the-art hydraulic lifts and heavy-duty 4-point wheelchair tie-down systems, ensuring a safe, smooth, and dignified journey for wheelchair and power chair users.

  • ADA-compliant commercial hydraulic lifts
  • Secure 4-point floor tie-down restraints
  • Spacious high-roof cabins with zero crouching

Elderly & Senior Care Transit

Door-through-door assistance for our senior passengers. We don't just pick you up at the curb — we come to your door, offer a steady arm, assist with belongings, and escort you all the way inside.

  • Complete door-through-door escort
  • Patient, gentle, CPR-certified drivers
  • Flexible scheduling and round-trip support

Hospital Discharges & Clinic Appointments

From post-surgery hospital releases to recurring dialysis sessions, chemotherapy, and specialist consultations at Penn Medicine, Jefferson Health, and regional facilities across Philadelphia.

  • Hospital discharge escort & paperwork coordination
  • Dialysis & cancer treatment recurring rides
  • Smooth, stable rides for delicate recovery

Specialized, Accessible Fleet

Our modern fleet of Ford Transit high-roof vans offers spacious interiors, smooth stable rides, and climate-controlled comfort engineered for safe medical transport.

Tejeddine Direct Care Services Ford Transit high-roof accessible van parked outside Penn Medicine Philadelphia

Late-Model Ford Transit High-Roof Fleet

Engineered for passenger stability, wheelchair clearance, and seamless hospital access across Greater Philadelphia.

100% ADA-Compliant Commercial Hydraulic Lift Dual Climate Control Sanitized Between Trips

High-Roof Van Interiors

Generous vertical clearance allows passengers and caregivers to move comfortably without ducking or stooping, accommodating high-back wheelchairs and specialized headrests.

Commercial Hydraulic Lifts

State-of-the-art hydraulic lift platforms enable smooth, level boarding from curb or driveway directly into the van with zero physical strain or jolting.

4-Point Floor Tie-Downs

Commercial-grade 4-point floor anchor restraints securely fasten manual and power wheelchairs to the vehicle chassis, paired with certified lap and shoulder seatbelts.

Hospital-Grade Sanitization

Every van is thoroughly disinfected between passengers using healthcare-grade sanitizing solutions, maintaining pristine conditions for immuno-compromised riders.

Serving Premier Philadelphia Medical Centers

We provide direct door-to-door escort to leading health systems, clinics, and dialysis centers across the Greater Delaware Valley.

Penn Medicine University City

Direct patient escort to Hospital of the University of Pennsylvania (HUP), Penn Presbyterian, and the Perelman Center for Advanced Medicine.

Jefferson Health

Reliable transit to Thomas Jefferson University Hospital (Center City), Methodist Hospital, and outpatient specialty clinics.

Temple Health & CHOP

Regular service to Temple University Hospital, Fox Chase Cancer Center, and Children's Hospital of Philadelphia.

Dialysis & Rehab Centers

Scheduled recurring transportation to DaVita, Fresenius Kidney Care, physical therapy centers, and skilled nursing facilities.

Families Trust Us Because We Care

When it comes to the safety and well-being of your loved ones, you deserve a transportation partner who treats them with the same care and attention you would. Here's why families and case managers across Philadelphia choose Tejeddine Direct Care Services LLC.

Trained & Compassionate Drivers

Every driver undergoes comprehensive background checks, CPR/First Aid certification, oxygen tank safety training, and passenger sensitivity education.

Punctuality Guaranteed

Our drivers stay in active contact with dispatch to monitor Philadelphia traffic, ensuring you arrive on time for your appointments without rush or stress.

100% ADA Compliant & Secure

Equipped with 4-point wheelchair floor tie-down systems, hydraulic lifts, and non-slip surfaces meeting federal safety guidelines.

Strict Medical Privacy & Respect

Your privacy is always protected. All ride paperwork and personal health details are handled with strict discretion and dignity.

Compassionate Tejeddine Direct Care Services driver assisting passenger

What Families Say About Us

Real feedback from riders, family caregivers, and Philadelphia healthcare providers who rely on Tejeddine Direct Care Services LLC.

★★★★★
"The driver was so patient and kind with my mother. He came right to our front door, securely locked her wheelchair with the 4-point tie-down system, and escorted her inside Penn Medicine. It felt like family taking care of family."
Maria Santos Daughter of Patient • Philadelphia
★★★★★
"After my hip surgery, I was worried about travelling to physical therapy. Tejeddine's van had the smoothest ride, and the driver helped me right to the clinic check-in desk at Jefferson. Coordinating the return trip was completely effortless."
Robert Johnson Post-Surgery Patient • University City
★★★★★
"As a clinic coordinator, I recommend Tejeddine Direct Care Services to all our dialysis and oncology patients. Their drivers are always on time, courteous, and their vans are spotless and fully equipped for oxygen handling."
Dr. Angela Williams Healthcare Provider • Center City

Ready to Experience Compassionate Door-to-Door Care?

Your loved ones deserve the highest standard of dignity and comfort. Let us take the stress out of getting to medical appointments.

Book Your Ride or Reach Out

We're here to help. Fill out the form below or give us a call — our friendly Philadelphia dispatch team is ready to assist.

Please enter your full name.
Please enter a valid phone number (at least 10 digits).
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Please select a pickup date.
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Please enter your pickup address.
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Our dispatch team will confirm your booking within 30 minutes during service hours.

Dispatch & Contact Information

  • Direct & Dispatch Phone +1 (267) 423-8395
  • Service Headquarters Philadelphia, Pennsylvania
    Serving Greater Delaware Valley
  • Operating Hours Monday – Friday: 6:00 AM – 8:00 PM
    Saturday: 7:00 AM – 4:00 PM
    Sunday: By Prior Appointment

Philadelphia Coverage Areas

We proudly provide door-to-door non-emergency medical transportation throughout Philadelphia and surrounding counties.

Philadelphia County Montgomery County Delaware County Bucks County Chester County Regional Transfers